Intercom Connector Release Notes
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Anypoint Connector for Intercom (Intercom Connector) synchronizes data and automates business processes between Google Sheets and third-party applications, either on-premises or in the cloud.
Google Sheets is a real-time spreadsheet tool with powerful functions to help teams efficiently perform many functions ranging from helping sales teams collaborate on leads or opportunities to aiding HR teams in collaborating on candidates for interviewing and hiring.
1.0.7
September 4, 2026
What’s New
-
This release includes general security fixes.
Compatibility
| Software | Version |
|---|---|
Mule runtime engine |
4.2.1 and later |
OpenJDK |
8, 11, and 17 |
1.0.6
August 21, 2026
What’s New
-
This connector version requires Mule runtime 4.6.22 or later if you’re using Mule 4.6.x, or Mule runtime 4.9.9 or later if you’re using Mule 4.9.x. If you prefer not to upgrade your Mule runtime, use the connector version released immediately after this one.
Compatibility
| Software | Version |
|---|---|
Mule runtime engine |
4.2.1 and later |
OpenJDK |
8, 11, and 17 |
Fixed Issues
| Issue Resolution | ID |
|---|---|
These libraries are upgraded to address reported security vulnerabilities:
|
W-23441658 |
1.0.5
May 24, 2024
What’s New
-
This connector is now compatible with Java 17.
Compatibility
| Software | Version |
|---|---|
Mule runtime engine |
4.2.1 and later |
OpenJDK |
8, 11, and 17 |
1.0.4
June 16, 2023
Compatibility
| Software | Version |
|---|---|
Mule runtime engine |
4.2.1 and later |
Open JDK |
8 and 11 |
Fixed Issues
| Issue Resolution | ID |
|---|---|
Update dependencies org.apache.maven.plugins:maven-clean-plugin to v3.2.0, org.apache.maven.plugins:maven-resources-plugin to v3.3.1, com.mulesoft.munit:mtf-tools to v1.1.2, dependency org.json:json from 20201115 to 20230227, dependency org.mule.connectors:mule-http-connector to v1.7.3, dependency org.mule.connectors:mule-objectstore-connector to v1.2.1, dependency org.mule.connectors:mule-file-connector to v1.5.1, dependency org.mule.runtime.plugins:mule-extensions-shade-plugin to v1.0.4 |
W-13464643 |
1.0.3
January 6, 2022
Compatibility
| Software | Version |
|---|---|
Mule runtime engine |
4.2.1 and later |
Open JDK |
8 and 11 |
Fixed Issues
| Issue | ID |
|---|---|
Upgraded library dependencies. |
CONN-9827 |
1.0.2
December 22, 2021
Compatibility
| Software | Version |
|---|---|
Mule runtime engine |
4.2.1 and later |
Open JDK |
8 and 11 |
Fixed Issues
| Issue | ID |
|---|---|
Upgraded library dependencies. |
CONN-9692 |
1.0.1
December 15, 2021
Compatibility
| Software | Version |
|---|---|
Mule runtime engine |
4.2.1 and later |
Open JDK |
8 and 11 |
Fixed Issues
| Issue | ID |
|---|---|
Upgraded library dependencies. |
CONN-9550 |
1.0.0
March 9, 2021
New connector.
Compatibility
Intercom Connector is compatible with these software versions:
| Software | Version |
|---|---|
Mule runtime engine |
4.2.1 and later |
Open JDK |
8 and 11 |
Features
-
Qualify customer leads efficiently by automating a flow where any time a new customer reaches out via Intercom’s chat functionality, a new lead or opportunity is created in Salesforce for a sales representative follow-up.
-
Enhance customer experience by notifying the relevant teams (such as customer support, product) via Slack or MS Teams instantly any time a customer reaches out with an issue via Intercom’s chat.
-
Keep all your teams in sync with the most recent and relevant information around a customer synced across Intercom and your other IT systems via bi-directional sync automation.