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Configuring Chatter Feed Tracking

To engage with your portal community, add Chatter Feed tracking. Chatter tracking enables portal members to create discussions about APIs, get real-time updates and notifications, seek expert advice, and review relevant discussions.

For existing API portals, you must add the Feed and Feed Publisher components manually using the Experience Builder.

Enable Feed Tracking

  1. In Salesforce, click Setup.

  2. In the Quick Find box, enter feed tracking and click Feed Tracking.

  3. Select Community Asset and Enable Feed Tracking.

  4. Click Save.

Add Feed Components For Existing API Portals

To add Feed components for existing portals:

  1. Navigate to the Builder.

  2. In Preview mode, on the API details page, click Back to Builder.

  3. Click Components, then click the Tab Layout (New) component.

  4. In the Tab Layout (New) dialog, click Add.

  5. In the Tab Name field, enter Feedback and discussions or any name for the tab and then click Save.

  6. Click Save.

  7. Click Components and enter Feed in the Search box.

  8. Drag the Feed and Feed Publisher components into the Tab Layout (New) area for Feedback and discussions.