Troubleshooting Registration Issues
When registering Omni Gateway, you might encounter issues caused by incorrect access permissions, and so on. The following topics provide possible causes for registration issues and describe how to troubleshoot:
Performing Registration as a User Without Necessary Access Permissions
Executing the registration command without having correct permissions can result in an error:
Couldn't execute register command successfully: rpc error: code = Internal desc = handler returned neither error nor response message
Cause
This issue occurs when the credentials that you provide for registration do not have the required permissions.
Solution
To resolve this error, perform the following steps:
-
Navigate to Access Management as the organization administrator.
-
Select Users from the main menu.
-
Select the target organization user from the Users menu.
-
From the Permissions tab, select Runtime Manager.
-
Specify the environment in which to apply your permissions.
-
Select the following from the Select access dropdown menu:
-
Manage Servers
-
Read Servers
-
-
Click the + button.
Re-running the registration command should now result in success.