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Configure network access for the Runtime Manager agent to establish secure communication between your hybrid standalone instances and Anypoint Platform services.
To enable Runtime Manager agent connectivity in your customer-hosted Mule runtime environment, you must configure your network infrastructure to allow communication with Anypoint Platform APIs and services. This configuration involves adding specific hostnames, ports, and IP addresses to your network allowlists and firewall rules.
These sections provide the specific network configuration details required for each communication protocol and regional deployment.
All connectivity requirements are for outbound connections from your network to Anypoint Platform. No inbound connectivity to your network or servers is required.
Runtime Manager agent establishes persistent WebSocket connections that remain active for ongoing communication with Anypoint Platform services.
This page lists US Cloud, EU Cloud, and MuleSoft Government Cloud endpoints. For Canada Cloud, Japan Cloud, India Cloud, and Australia Cloud, allowlist the Platform URL, analytics ingest, and Runtime Manager hosts in Control Plane Hostnames and Allowlists.
These endpoints require SSL passthrough configuration to allow mutual TLS certificate authentication:
runtime-manager.anypoint.mulesoft.com
runtime-manager.eu1.anypoint.mulesoft.com
runtime-manager.gov.anypoint.mulesoft.com
data-authenticator.anypoint.mulesoft.com
data-authenticator.gov.anypoint.mulesoft.com
us1.ingest.mulesoft.com
eu1.ingest.mulesoft.com
Configure your firewall or proxy to allow SSL passthrough for these endpoints to ensure that the Runtime Manager agent has direct certificate authentication with Anypoint Platform.
These endpoints use WebSocket connections for real-time communication between the agent and Runtime Manager. Ensure your firewall supports WebSocket protocol upgrades and persistent connections for these endpoints.
runtime-manager.anypoint.mulesoft.com
runtime-manager.eu1.anypoint.mulesoft.com
runtime-manager.gov.anypoint.mulesoft.com
Configure your firewall to allow outbound connections to these ports and hostnames based on your Anypoint Platform region.
| Region | Name | Port |
|---|---|---|
US |
anypoint.mulesoft.com |
443 |
US |
runtime-manager.anypoint.mulesoft.com |
443 |
US |
analytics-ingest.anypoint.mulesoft.com |
443 |
US |
data-authenticator.anypoint.mulesoft.com |
443 |
US |
exchange-files.anypoint.mulesoft.com |
443 |
US |
exchange2-asset-manager-kprod.s3.amazonaws.com |
443 |
US |
us1.ingest.mulesoft.com |
8443 |
US-GOV |
runtime-manager.gov.anypoint.mulesoft.com |
443 |
US-GOV |
data-authenticator.gov.anypoint.mulesoft.com |
443 |
US-GOV |
gov.anypoint.mulesoft.com |
443 |
US-GOV |
exchange-files.gov.anypoint.mulesoft.com |
443 |
US-GOV |
exchange2-asset-manager-kgprod.s3.us-gov-west-1.amazonaws.com |
443 |
EU |
eu1.anypoint.mulesoft.com |
443 |
EU |
runtime-manager.eu1.anypoint.mulesoft.com |
443 |
EU |
analytics-ingest.eu1.anypoint.mulesoft.com |
443 |
EU |
data-authenticator.eu1.anypoint.mulesoft.com |
443 |
EU |
exchange2-asset-manager-kprod-eu.s3.eu-central-1.amazonaws.com |
443 |
EU |
eu1.ingest.mulesoft.com |
8443 |
For network environments that require IP-based firewall rules, use these static IP addresses to allow Runtime Manager connectivity.
Allowlist these static IPs in the US region to access the runtime-manager hosts:
| Region | Name | IP Address |
|---|---|---|
US |
runtime-manager.anypoint.mulesoft.com |
18.214.68.14 |
US |
runtime-manager.anypoint.mulesoft.com |
35.174.151.175 |
US |
runtime-manager.anypoint.mulesoft.com |
18.213.137.40 (Starting Feb 2024) |
US |
runtime-manager.anypoint.mulesoft.com |
34.232.255.44 (Starting Feb 2024) |
US |
runtime-manager.anypoint.mulesoft.com |
44.209.29.79 (Starting Feb 2024) |
Allowlist these static IPs in the EU region to access the runtime-manager hosts:
| Region | Name | IP Address |
|---|---|---|
EU |
runtime-manager.eu1.anypoint.mulesoft.com |
18.185.141.77 |
EU |
runtime-manager.eu1.anypoint.mulesoft.com |
3.123.216.217 |
EU |
runtime-manager.eu1.anypoint.mulesoft.com |
3.127.253.183 (Starting Feb 2024) |
Configure hostname-based firewall rules for Anypoint Platform services that use dynamically assigned IP addresses.
Some Anypoint Platform services use IP addresses that are dynamically assigned by cloud infrastructure. For these services, configure Layer 7 firewall rules based on fully qualified domain names (FQDNs) rather than static IP addresses.
Configure your Layer 7 firewall rules to include these hostnames:
| Region | Hostname |
|---|---|
US |
anypoint.mulesoft.com |
US |
analytics-ingest.anypoint.mulesoft.com |
US |
data-authenticator.anypoint.mulesoft.com |
US |
us1.ingest.mulesoft.com |
US-GOV |
runtime-manager.gov.anypoint.mulesoft.com |
US-GOV |
data-authenticator.gov.anypoint.mulesoft.com |
US-GOV |
gov.anypoint.mulesoft.com |
EU |
eu1.anypoint.mulesoft.com |
EU |
analytics-ingest.eu1.anypoint.mulesoft.com |
EU |
data-authenticator.eu1.anypoint.mulesoft.com |
EU |
eu1.ingest.mulesoft.com |
Configure these URLs for Runtime Manager agent connectivity based on your agent version.
Agent Version Requirements
Mule 4.x: Runtime Manager agent 2.2.0 or later
| URL | Description |
|---|---|
runtime-manager.anypoint.mulesoft.com |
Connection for ARM management capabilities (public-cert agents) |
data-authenticator.anypoint.mulesoft.com |
Connection to the metrics ingestion service of arm-monitoring stack (public-cert agents) |